--- title: "Viaondo vs TravelJoy: pricing, client app and differences" description: "Viaondo and TravelJoy compared: CRM and payments or trip delivery, price per agency or per member, the traveler app, languages and offline access." url: "https://viaondo.com/compare/traveljoy" language: "en" updated: "2026-10-17" --- # Viaondo vs TravelJoy TravelJoy is software for travel advisors that combines a CRM, proposals, itineraries, invoices and payments, plus a free Itineraries app for your clients. Viaondo starts once the trip is sold: you build it and deliver it as an app with your brand, in ten languages, for a flat price per agency. If you want to take payments in the same tool you deliver the trip from, TravelJoy is the better fit. If you already sell your own way and want to improve how your client receives the trip, Viaondo is. ## How do Viaondo and TravelJoy compare, point by point? | | Viaondo | TravelJoy | | --- | --- | --- | | Price | US$50/month, plus VAT where it applies | Starter: $19/month (12 trips a year); Pro: $39/month, or $32/month billed annually; Premium: $99/month, or $79/month billed annually | | Pricing model | Per agency, team included | Per member: team members are an add-on on Pro ($15/month each, per TravelJoy’s February 2025 announcement); Premium includes two team member accounts | | Traveler app with your brand | Yes, included | Itineraries and emails carry your logo; branding inside the Itineraries app is not stated | | Works offline | Yes, except the street map | Yes: trip details and documents in the Itineraries app | | App languages | Ten languages | English, per the Itineraries by TravelJoy App Store listing | | AI booking import | Yes: PDFs, images and emails | Yes: Magic Importer turns uploaded documents into editable itinerary items; AI is not included on Starter | | Data hosted in the EU | Yes (database and files) | Not stated | | Setup fee | No setup fee | Not stated | | Free trial | 14 days, card required | 7 days, no credit card | | App Store and Google Play app | No (web app) | Yes: Itineraries by TravelJoy, free for iOS and Android | | CRM, proposals and invoicing | Not included | Yes: CRM, proposals and itineraries; unlimited clients, forms and invoices on every plan | | Client payments | Not included | Yes: card at 3.5% + 30c and ACH at 1.5% on Pro (5% + 30c and 3% on Starter) | *Facts checked on 25 September 2026. Prices and features may change.* *Facts checked by [Pablo Bravo](https://viaondo.com/blog/author/pablo-bravo).* *What your client opens from the link: your agency’s name at the top, and every time in local time with its time zone.* ## What does TravelJoy do better than Viaondo? TravelJoy handles the client relationship and the money, not just the trip. According to its website, it combines a CRM for communication, client details and tasks with an itinerary and proposal builder, and every plan includes unlimited clients, forms and invoices. Viaondo covers only the trip: it has no CRM or proposal builder and takes no payments. TravelJoy also leads in five other areas: - **Client payments.** You can send invoices and collect card or ACH payments inside TravelJoy. On Pro, the fees are 3.5% + 30c per card payment and 1.5% per ACH payment. - **An app in the stores.** Your clients can use Itineraries by TravelJoy, a free iOS and Android app with live flight details, one-tap directions and offline access to trip details and documents. Viaondo is a web app and isn’t in the App Store or Google Play. - **Cruise content and booking.** Its cruise library fills proposals and itineraries with day-by-day routes, ports of call, deck plans and dining options. Cruise booking is available on Pro and Premium, with access through a waitlist. - **Automations and marketing.** Pro includes AI and automations for recurring emails and group bookings. Premium adds a Zapier integration, email marketing campaigns, SMS messaging and dedicated support. - **Entry price if you work alone.** Pro costs $32/month billed annually, and Starter costs $19/month if you run up to 12 trips a year. ## How is TravelJoy priced? TravelJoy sells three tiers. Starter costs $19/month but is capped at 12 trips a year, has no AI and charges higher payment fees (5% + 30c per card, 3% per ACH). Pro costs $39/month, or $32/month billed annually; Premium costs $99/month, or $79/month billed annually, and includes two team member accounts. The trial lasts 7 days, with no credit card. Teams pay per member: according to TravelJoy’s February 2025 announcement, each team member on Pro is a $15/month add-on, so three people pay $69/month billed monthly. Viaondo charges US$50/month for the agency, plus VAT where it applies, and takes no cut of payments because it doesn’t process them. ## When is Viaondo the better choice? Viaondo is the better choice when your clients pay you some other way and what you want to improve is the trip they carry: - **You want the trip app to carry your brand.** TravelJoy puts your logo on itineraries and emails but doesn’t say whether the Itineraries app is branded. In Viaondo, your logo, color, contact details, WhatsApp button and review link apply to every trip. See [branding](https://viaondo.com/product/branding). - **Your clients speak other languages.** The Itineraries by TravelJoy App Store listing shows English. Viaondo’s app and dashboard work in ten languages. - **You work as a team.** One price for the agency instead of a charge per team member. Details on [pricing](https://viaondo.com/pricing). - **You care where your data lives.** Viaondo’s database and files are stored in the EU. TravelJoy doesn’t say on the pages we checked. ## Who should stay on TravelJoy? Stay on TravelJoy if you invoice clients and collect card or ACH payments in it: Viaondo has nothing to replace that. The same goes if you build cruise itineraries from its cruise library, or run email campaigns and SMS from Premium. A solo advisor with a handful of trips a year also pays less there: Starter at $19/month covers up to 12 trips, and Pro billed annually is $32/month. Viaondo starts to pay off when several people deliver trips, or when your clients need a branded app in a language other than English. ## How does your client open the trip? With TravelJoy, you share the itinerary by email, link or PDF, and clients who want it on the go and offline download the Itineraries app. With Viaondo, the link opens the [traveler app](https://viaondo.com/product/traveler-app) straight in the browser. There’s a group link with the whole trip, and each traveler can also get a personal link with their own documents and seats. ## How are bookings loaded? Both use AI to read documents. TravelJoy’s Magic Importer turns uploaded documents into editable itinerary items, and its AI features are on Pro and Premium. Viaondo’s [booking import](https://viaondo.com/product/booking-import) reads PDFs, screenshots and confirmation emails. It puts each item into the trip’s draft with its local time and the document it came from, lists anything uncertain under To confirm, and nothing reaches your client until you publish. ## How do you move from TravelJoy to Viaondo? Viaondo doesn’t connect to TravelJoy, so you move over with the documents you already have. Start with your next departures: upload each trip’s PDFs, screenshots or confirmation emails, and flights, hotels, trains, transfers and activities go into the draft with their local times. You can keep TravelJoy for your CRM and payments if you use them; Viaondo only takes over delivering the trip. Clients who had the Itineraries app get a link instead, with nothing to install. Start with the 14-day [free trial](https://viaondo.com/signup?lang=en), or open [the example app](https://viaondo.com/demo?lang=en) before signing up. ## Sources - [TravelJoy: Pricing and 7-day free trial](https://traveljoy.com/pricing.html) (accessed 25 September 2026) - [TravelJoy: Premium](https://traveljoy.com/premium.html) (accessed 25 September 2026) - [TravelJoy: AI](https://traveljoy.com/ai.html) (accessed 25 September 2026) - [TravelJoy: CRM, itinerary builder, travel agency software](https://traveljoy.com/) (accessed 25 September 2026) - [TravelJoy: Looking ahead (pricing update, February 2025)](https://traveljoy.com/blog/post/traveljoy-looking-ahead) (accessed 25 September 2026) - [TravelJoy: How to build an itinerary in 60 seconds](https://traveljoy.com/blog/post/how-to-build-an-itinerary-in-60-seconds-with-traveljoys-itinerary-builder) (accessed 25 September 2026) - [TravelJoy: Give clients on-the-go access with the Itineraries app](https://traveljoy.com/blog/post/give-clients-on-the-go-access-with-the-itineraries-app) (accessed 25 September 2026) - [Itineraries by TravelJoy on the App Store](https://apps.apple.com/us/app/itineraries-by-traveljoy/id6464438601) (accessed 25 September 2026) - [TravelJoy: Cruises](https://traveljoy.com/cruises.html) (accessed 25 September 2026) ## Frequently asked questions ### Does Viaondo have a CRM, invoices or payments like TravelJoy? No. Viaondo covers building the trip and delivering it as an app. TravelJoy includes a CRM, proposals, invoices and client payments, with processing fees per transaction. ### What would a team of three pay? With Viaondo, US$50/month per agency, plus VAT where it applies, team included (fair use). On TravelJoy Pro billed monthly, $39/month plus $15/month for each team member, according to its February 2025 pricing announcement: $69/month for three. Premium costs $99/month billed monthly and includes two team member accounts. ### Do my clients have to download an app? With Viaondo, no: they open the trip from a private link and can add it to their home screen if they like. TravelJoy lets you share itineraries by email, link or PDF, and offers the free Itineraries by TravelJoy app in the App Store and Google Play for offline access. ## See it with your own trips 14 days free, no lock-in. Import a real trip and see how your client receives it. [Start free](https://viaondo.com/signup?lang=en) · [See the example app](https://viaondo.com/demo?lang=en)