--- title: "What is Viaondo? Key facts about the trip app for agencies" description: "Viaondo in one page: what it is, who it is for, what it costs, where the data lives, what it doesn’t do and how it compares with other agency tools." url: "https://viaondo.com/what-is-viaondo" language: "en" updated: "2026-10-22" --- # What is Viaondo? ## Viaondo in one paragraph Viaondo is itinerary software for small travel agencies. The agency builds each trip in a web dashboard, often from its booking confirmations, and every client gets the trip as an app with the agency’s brand that opens from a private link, in their language, and works offline. One plan covers the whole agency. ## Key facts - **Category:** Itinerary software and branded traveler app for travel agencies (business software, web) - **Made for:** Small travel agencies, independent advisors, tour operators, group organizers and DMCs - **What the client gets:** A web app with the agency’s logo and colors, opened from a private link: no store download and no account - **Languages:** Ten: English, Spanish, Portuguese, French, Italian, German, Dutch, Polish, Turkish and Swedish - **Offline:** The itinerary and documents are saved on the phone and checked before the app says the trip is ready offline - **Price:** US$50 a month or US$500 a year per agency, plus VAT where it applies; unlimited trips and travelers, team included - **Free trial:** 14 days, started with a card when you’re ready to publish; nothing is charged until day 15. Signing up, drafting and previewing need no card. - **Where the data lives:** Database and files in the European Union - **AI:** Reads booking confirmations into the draft and checks places; nothing reaches travelers until the agency publishes ([how](https://viaondo.com/legal/ai)) - **Built by:** Pablo Bravo, in Spain ([about](https://viaondo.com/about)) - **Contact:** [info@viaondo.com](mailto:info@viaondo.com) - **Support:** By email ([info@viaondo.com](mailto:info@viaondo.com)) in English and Spanish, usually within one working day ## What it does - [Itinerary builder](https://viaondo.com/product/itinerary-builder): Build the trip day by day, with times in the right time zone. - [Traveler app](https://viaondo.com/product/traveler-app): The app each client receives, with what’s next at the top. - [Booking import](https://viaondo.com/product/booking-import): From the booking PDF or screenshot to flights, hotels and transfers. - [Branding](https://viaondo.com/product/branding): Your logo, color and contact details in every trip app. - [Offline and updates](https://viaondo.com/product/offline-and-updates): Works without signal and tells travelers when something changes. ## Who uses it - [Tour operators](https://viaondo.com/for/tour-operators) - [Group travel](https://viaondo.com/for/group-travel) - [DMCs and receptive agencies](https://viaondo.com/for/dmcs-and-receptive-agencies) - [Independent travel advisors](https://viaondo.com/for/independent-travel-advisors) ## What it doesn’t do - No CRM, proposals, invoicing or payments - No App Store or Google Play app, and no custom domain yet - No supplier content library or GDS connection ## How it compares Each comparison puts Viaondo next to one tool, point by point, with the facts dated and sourced. The [buyer’s guide](https://viaondo.com/itinerary-software-for-travel-agencies) puts them all together. - [Viaondo vs Travefy](https://viaondo.com/compare/travefy) - [Viaondo vs MOGU](https://viaondo.com/compare/mogu) - [Viaondo vs Vamoos](https://viaondo.com/compare/vamoos) - [Viaondo vs TravelJoy](https://viaondo.com/compare/traveljoy) - [Viaondo vs Axus](https://viaondo.com/compare/axus) - [Viaondo vs Tern](https://viaondo.com/compare/tern) - [Viaondo vs TripIt](https://viaondo.com/compare/tripit) - [Viaondo vs Safari Portal](https://viaondo.com/compare/safari-portal) - [Viaondo vs Wetu](https://viaondo.com/compare/wetu) - [Viaondo vs mTrip](https://viaondo.com/compare/mtrip) - [Viaondo vs TripCreator](https://viaondo.com/compare/tripcreator) - [Viaondo vs ChatGPT](https://viaondo.com/compare/chatgpt) - [Viaondo vs PDF and WhatsApp](https://viaondo.com/compare/pdf-and-whatsapp) - [Tern vs Travefy](https://viaondo.com/compare/tern-vs-travefy) - [Travefy vs TravelJoy](https://viaondo.com/compare/travefy-vs-traveljoy) - [Tern vs TravelJoy](https://viaondo.com/compare/tern-vs-traveljoy) - [Umapped alternative](https://viaondo.com/alternatives/umapped) - [Travefy alternative](https://viaondo.com/alternatives/travefy) ## Frequently asked questions ### Is Viaondo a CRM or a booking system? No. Viaondo doesn’t sell trips, take payments or manage leads. It covers the trip itself: building it and delivering it to each client as a branded app. Agencies keep their CRM, booking tools and invoicing as they are. ### Do travelers need to install anything? No. The trip opens in the phone’s browser from a private link. Travelers can add it to their home screen with the agency’s icon, and it works offline once saved. ### Who is behind Viaondo? Viaondo is built and run by Pablo Bravo in Valladolid, Spain, who also answers support emails. Company details are in the [legal notice](https://viaondo.com/legal/legal-notice). ### How is client data protected? Each agency’s data is isolated from every other agency’s, stored in the EU and served only to its members; trip links are private and can be revoked. The [security page](https://viaondo.com/legal/security) has the details.