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Offline and updates

It works with no signal. And when something changes, they know.

The trip is saved on your client's phone the first time they open it, and Viaondo checks that the copy is complete. If you change something, you publish and they see what changed.

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Trip documents with the Everything saved offline notice

Problems show up when there's no data

  • At the arrival airport, without roaming, the email with the voucher won't load.
  • A time change sent over WhatsApp gets lost among other messages.
  • Nobody knows which version of the itinerary is the right one.

It works with no signal. And when something changes, they know.

It saves itself and gets checked

When the trip is opened with a connection, the app saves the itinerary, addresses and documents on the phone. It checks the size and fingerprint of every file before saying everything is ready.

  • No buttons your client has to remember
  • A clear “Everything saved offline” notice
  • Your client can delete the copy from the app

Changes with before and after

When you publish a new version, the app announces the changes and shows what changed. When the traveler accepts, the offline copy is updated.

  • Every published version is kept
  • Your travelers see the old time and the new one
New version notice in the app with a transfer time change

Email notice in their language

When you publish, you can send travelers an email in their own language with the link to their trip. You decide on every publish whether it goes out.

  • With your brand and agency name
  • Only when you tick it

What works offline and what doesn't

We'd rather be clear: almost everything works without data, but not everything.

Works offline

  • The full itinerary, day by day
  • Addresses in the local language and “Show the driver”
  • Boarding passes, vouchers and other documents
  • Checklist, useful phrases and contact details
  • The last saved exchange rate, with its date

Needs a connection

  • The online street map
  • Receiving a new version of the trip
  • Opening external links, such as online check-in

Questions about offline mode

Does my client have to do anything to save the trip?
No. Opening the link once with a connection is enough; the app saves the trip and says when it's complete.
What happens if I revoke the link?
The link stops working and, the next time the phone connects, the app deletes the saved copy. While it stays offline, that copy can't be deleted remotely; your client can also remove it from the app.
How does my client find out about a change?
The app announces there's a new version and shows what changed. If you tick it when publishing, they also get an email.
Does it take up a lot of space?
It depends on the documents you attach. If the trip is large, the app says so before saving it.

More of Viaondo

Trips that work anywhere

Try Viaondo free for 14 days and open it in airplane mode to see for yourself.

Start free See the example app